Comments on: Comcast isn't very good these days. http://www.blog.simpletechguy.com/2008/12/10/comcast-isnt-very-good-these-days/ by: The Handyman of Technology Wed, 01 Apr 2009 17:39:09 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: ComcastCares http://www.blog.simpletechguy.com/2008/12/10/comcast-isnt-very-good-these-days/comment-page-1/#comment-6 ComcastCares Thu, 11 Dec 2008 17:00:59 +0000 http://www.blog.simpletechguy.com/?p=24#comment-6 I would be happy to have someone review your pricing to see if we can help. Please email us at the address below. I did also want to provide clarification regarding the cap. This is not a new policy in any way and has been around for a number of year. This was just clarification based on Customer feedback. The policy in the past was top 1/10 of 1% of users would receive a warning and if they received another one their services were suspended for 1 year. By providing a set number makes it easier for someone to manage their usage. Thank you for the feedback! Frank Eliason Comcast We_Can_Help@cable.comcast.com I would be happy to have someone review your pricing to see if we can help. Please email us at the address below. I did also want to provide clarification regarding the cap. This is not a new policy in any way and has been around for a number of year. This was just clarification based on Customer feedback. The policy in the past was top 1/10 of 1% of users would receive a warning and if they received another one their services were suspended for 1 year. By providing a set number makes it easier for someone to manage their usage.

Thank you for the feedback!

Frank Eliason
Comcast
We_Can_Help@cable.comcast.com

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